Who we are

How it all began ...

Kanner-Jugendtelefon (KJT) was founded in 1992 together with Croix-Rouge, Fondation Kannerschlass, Ligue Médico-Sociale and Caritas Jeunes et Familles. These services are still responsible for KJT under the auspices of Caritas Jeunes et Familles. The KJT foundation was established in 1992, under the name “Kannersuergentelefon”, within the framework of the United Nations Convention on the Rights of the Child. The KJT gives every child and every young person a medium to be heard.


The KJT is funded through a convention with the Ministry of Education, Children and Youth (Ministerial Approval CO-FC/014/2008 and EF/SFCA/007).

Our mission

The KJT gives every child and every young person a medium to be heard, it not only advises and supports them but also anyone who is involved with them, in their daily concerns, questions, their fears, their problems and also during times of crisis.


“No one should be abandoned.”


Each child and adolescent can speak directly to specially trained counselors. Everyone including the parents, people in contact with children, as well as professionals in the fields of education and psychology, have access to this simple and direct counselling service.

How does the KJT work?

“We are here for you! We have the time to hear you!”


During the counselling, we work out customised solutions for each person who contacts us and we also help them implement these. In case required we can also refer the person to other institutions to seek further guidance.

Our consulting principles:

  • Anonymity
    Anyone who contacts us is not required to provide personal information. The people working with 116111, Online Help, Parent Helpline, and BEE SECURE Helpline also remain anonymous.


  • Advisor confidentiality
    No information will be passed on to third parties.


  • Tolerance and respect
    Every person who contacts us is accepted without prejudice and/or bias.


  • Self-determination
    The person who contacts us, has the freedom to choose their own plan of action after the counseling session.


  • Openness
    We’re there to listen to all kinds of questions and problems and believe it is always better seeking help and counselling, especially when problems get worse.

Our services

Since its foundation, KJT (Kanner-Jugendtelefon) has adapted to the development and needs of the society. The Kanner-Jugendtelefon 1 1 6 1 1 1 for children and young people has been extended by the Online Help (www.kjt.lu). In 2007, the Elterentelefon was launched, together with the BEE SECURE Helpline and the BEE SECURE Stopline In 2021, the offer was expanded to include a peer-to-peer Chatberodung.

International network:
Strong together for children and young people

The Kanner-Jugendtelefon has collaborated with many international organisations:

Child Helpline International, the international organisation for listening to child and adolescent problems.

Insafe is a European network of national organizations which aims to raise awareness among young people about safe and responsible use of the internet.

INHOPE, the International Association of Internet Hotlines to fight against illegal content on the Internet, in particular the dissemination of images of sexual abuse of minors.

For more information about us: