{"id":625,"date":"2025-12-15T13:47:29","date_gmt":"2025-12-15T12:47:29","guid":{"rendered":"https:\/\/kjt-stage2.fachhandel-ehses.de\/online-help\/"},"modified":"2026-04-22T10:41:56","modified_gmt":"2026-04-22T08:41:56","slug":"online-help","status":"publish","type":"page","link":"https:\/\/www.kjt.lu\/fr\/online-help\/","title":{"rendered":"Online Help"},"content":{"rendered":"
[vc_row][vc_column width=\u00a0\u00bb5\/6″ offset=\u00a0\u00bbvc_col-lg-offset-1″][vc_custom_heading text=\u00a0\u00bbOnline Help\u00a0\u00bb font_container=\u00a0\u00bbtag:h1|text_align:center\u00a0\u00bb use_theme_fonts=\u00a0\u00bbyes\u00a0\u00bb][\/vc_column][vc_column width=\u00a0\u00bb5\/6″ offset=\u00a0\u00bbvc_col-lg-offset-1″][vc_custom_heading text=\u00a0\u00bbQuestions – Soucis – Probl\u00e8mes\u00a0\u00bb font_container=\u00a0\u00bbtag:h2|text_align:center\u00a0\u00bb use_theme_fonts=\u00a0\u00bbyes\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1615809721633{margin-bottom: 90px !important;}\u00a0\u00bb][vc_column_text css=\u00a0\u00bb\u00a0\u00bb]\n

Si quelque chose t\u2019inqui\u00e8te, t\u2019ennuie, te d\u00e9prime, tout te semble inutile, tu as l\u2019impression d\u2019\u00eatre dans une impasse, alors \u00e9crit-nous \u2013 nous sommes l\u00e0 pour toi.
\nTout reste entre nous.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=\u00a0\u00bb5\/6″ offset=\u00a0\u00bbvc_col-lg-offset-1″][vc_column_text css=\u00a0\u00bb.vc_custom_1773231998167{margin-bottom: 90px !important;}\u00a0\u00bb]\n

Comment fonctionne l\u2019Online Help?<\/strong><\/h4>\n

Pour ton login choisis un nom d\u2019utilisateur et un mot de passe. S\u00e9curise bien les deux, afin que personne d\u2019autre que toi n\u2019y a\u00eet acc\u00e8s. Pour ton login choisis un nom d\u2019utilisateur et un mot de passe. S\u00e9curise bien les deux, afin que personne d\u2019autre que toi n\u2019y a\u00eet acc\u00e8s. Les deux, le nom d\u2019utilisateur et le mot de passe, sont la cl\u00e9 de la r\u00e9ponse, qui n\u2019appartient qu\u2019\u00e0 toi.
\nNous r\u00e9pondons toujours dans un d\u00e9lai de trois jours la premi\u00e8re fois, et dans un d\u00e9lai de 10 jours pour chaque message suivant.
\nVeille \u00e0 ne pas nous donner de nom, d\u2019adresse, etc. qui pourraient t\u2019identifier ou identifier les tiers sur lesquels tu \u00e9cris.
\nTu peux nous \u00e9crire en luxembourgeois, allemand, fran\u00e7ais ou anglais.[\/vc_column_text][\/vc_column][\/vc_row][vc_row css=\u00a0\u00bb.vc_custom_1599076649652{margin-bottom: 90px !important;}\u00a0\u00bb][vc_column width=\u00a0\u00bb1\/3″][vc_message message_box_style=\u00a0\u00bbsolid-icon\u00a0\u00bb message_box_color=\u00a0\u00bbgreen\u00a0\u00bb icon_fontawesome=\u00a0\u00bbfa fa-solid fa-chevron-right\u00a0\u00bb css=\u00a0\u00bb\u00a0\u00bb el_class=\u00a0\u00bbonlinehelptags\u00a0\u00bb]\n

C’est anonyme<\/span><\/h3>\n

Tu n’as pas besoin de donner ton vrai nom, ton adresse, ton email ou ton num\u00e9ro de t\u00e9l\u00e9phone.<\/span>[\/vc_message][\/vc_column][vc_column width=\u00a0\u00bb1\/3″][vc_message message_box_style=\u00a0\u00bbsolid-icon\u00a0\u00bb message_box_color=\u00a0\u00bbgreen\u00a0\u00bb icon_fontawesome=\u00a0\u00bbfa fa-solid fa-chevron-right\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1773233890452{padding-bottom: 48px !important;}\u00a0\u00bb el_class=\u00a0\u00bbonlinehelptags\u00a0\u00bb]\n

C\u2018est confidentiel<\/span><\/h3>\n

Personne d’autre ne saura que tu nous \u00e9cris.<\/span>[\/vc_message][\/vc_column][vc_column width=\u00a0\u00bb1\/3″][vc_message message_box_style=\u00a0\u00bbsolid-icon\u00a0\u00bb message_box_color=\u00a0\u00bbgreen\u00a0\u00bb icon_fontawesome=\u00a0\u00bbfa fa-solid fa-chevron-right\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1773233906396{padding-bottom: 25px !important;}\u00a0\u00bb el_class=\u00a0\u00bbonlinehelptags\u00a0\u00bb]\n

C\u2018est facile<\/span><\/h3>\n

Cr\u00e9e ton login et commence.<\/span><\/p>\n[\/vc_message][\/vc_column][\/vc_row][vc_row][vc_column][vc_btn title=\u00a0\u00bbVers Online Help\u00a0\u00bb color=\u00a0\u00bbdanger\u00a0\u00bb size=\u00a0\u00bblg\u00a0\u00bb align=\u00a0\u00bbcenter\u00a0\u00bb i_icon_fontawesome=\u00a0\u00bbfa fa-regular fa-envelope\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1776847312602{padding-top: 10px !important;padding-right: 10px !important;padding-bottom: 10px !important;padding-left: 10px !important;}\u00a0\u00bb add_icon=\u00a0\u00bbtrue\u00a0\u00bb link=\u00a0\u00bburl:https%3A%2F%2Fonline-chatberatung.kjt.lu%2F%3Flang%3Dfr%23%2F|target:_blank\u00a0\u00bb][\/vc_column][\/vc_row]\n<\/div>","protected":false},"excerpt":{"rendered":"

[vc_row][vc_column width=\u00a0\u00bb5\/6″ offset=\u00a0\u00bbvc_col-lg-offset-1″][vc_custom_heading text=\u00a0\u00bbOnline Help\u00a0\u00bb font_container=\u00a0\u00bbtag:h1|text_align:center\u00a0\u00bb use_theme_fonts=\u00a0\u00bbyes\u00a0\u00bb][\/vc_column][vc_column width=\u00a0\u00bb5\/6″ offset=\u00a0\u00bbvc_col-lg-offset-1″][vc_custom_heading text=\u00a0\u00bbQuestions – Soucis – Probl\u00e8mes\u00a0\u00bb font_container=\u00a0\u00bbtag:h2|text_align:center\u00a0\u00bb use_theme_fonts=\u00a0\u00bbyes\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1615809721633{margin-bottom: 90px !important;}\u00a0\u00bb][vc_column_text css=\u00a0\u00bb\u00a0\u00bb] Si quelque chose t\u2019inqui\u00e8te, t\u2019ennuie, te d\u00e9prime, tout te semble […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_price":"","_stock":"","_tribe_ticket_header":"","_tribe_default_ticket_provider":"","_tribe_ticket_capacity":"0","_ticket_start_date":"","_ticket_end_date":"","_tribe_ticket_show_description":"","_tribe_ticket_show_not_going":false,"_tribe_ticket_use_global_stock":"","_tribe_ticket_global_stock_level":"","_global_stock_mode":"","_global_stock_cap":"","_tribe_rsvp_for_event":"","_tribe_ticket_going_count":"","_tribe_ticket_not_going_count":"","_tribe_tickets_list":"[]","_tribe_ticket_has_attendee_info_fields":false,"footnotes":"","_tec_slr_enabled":"","_tec_slr_layout":""},"class_list":["post-625","page","type-page","status-publish","hentry","entry"],"yoast_head":"\nOnline Help - 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