The aim of education is to promote childhood development and shape children’s behaviour in a constructive and safe way.

A conscientious attitude and appropriate communication are fundamental. Through education, parents can help their children develop their competences and build a positive image of themselves.

“Because of his behaviour and his disruptions in class, my son has to leave his school!”

“My 10 year old son still wets the bed. Is it normal?”

“Since Tim’s younger brother was born, he won’t go and visit his grandmother anymore!”

“My 12 year old son hit me when I took his wallet”

“My daughter Alice doesn’t listen to me. She rejects everything that’s important to me!”

“My 15 year old son is bunking off lessons!”

“My son hits other children in his infant school.”

If you feel that some things in your family or their education is not quite right, if it’s making you worry, if you need help, if you have questions or need advice, then please call us.

If you feel trapped or feel like you are going round in circles, it can be useful to talk to an outside party who will help you sort through your problems and find new ideas. In a child’s development, different stages must be completed and each time the family’s equilibrium can be upset: the birth of brothers and sisters, starting infant school, changing schools, puberty, etc. Any of these occasions may be times which can be shared with other parents or when you might call the parents’ helpline.

In the life of every family there are special situations which can affect the well-being and development of the children: professional or financial worries, arguments and violence between parents, illnesses, death etc...

At these crisis points, Elterentelefon can be a respectful listener for your problems and your resources. The on-call staff can help to understand your situation better and to find solutions for yourselves and your child.