{"id":17,"date":"2025-12-15T13:47:29","date_gmt":"2025-12-15T12:47:29","guid":{"rendered":"https:\/\/kjt-stage2.fachhandel-ehses.de\/?page_id=17"},"modified":"2026-04-22T10:39:15","modified_gmt":"2026-04-22T08:39:15","slug":"online-help","status":"publish","type":"page","link":"https:\/\/www.kjt.lu\/de\/online-help\/","title":{"rendered":"Online Help"},"content":{"rendered":"
[vc_row][vc_column width=“5\/6″ offset=“vc_col-lg-offset-1″][vc_custom_heading text=“Online Help“ font_container=“tag:h1|text_align:center“ use_theme_fonts=“yes“][\/vc_column][vc_column width=“5\/6″ offset=“vc_col-lg-offset-1″][vc_custom_heading text=“Fragen – Sorgen – Probleme“ font_container=“tag:h2|text_align:center“ use_theme_fonts=“yes“ css=“.vc_custom_1615809721633{margin-bottom: 90px !important;}“][vc_column_text css=““]\n

Wenn dich etwas beunruhigt, nervt, bedr\u00fcckt, dir alles sinnlos erscheint, du das Gef\u00fchl hast in einer Sackgasse zu sein, dann schreib uns – wir sind f\u00fcr dich da.
\nAlles bleibt unter uns.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=“5\/6″ offset=“vc_col-lg-offset-1″][vc_column_text css=“.vc_custom_1773231998167{margin-bottom: 90px !important;}“]\n

Wie funktioniert die Online Help?<\/strong><\/h4>\n

F\u00fcr deinen Login brauchst du einen Usernamen und ein Passwort. Sichere beides gut, damit niemand au\u00dfer dir den Zugang hat. Beides, Username und Passwort, sind der Schl\u00fcssel zu der Antwort, die nur f\u00fcr dich bestimmt ist.
\nWir antworten das erste Mal immer innerhalb von drei Tagen, bei jeder weiteren Mail innerhalb von 10 Tagen.
\nBitte achte darauf, dass du uns keinen Namen, keine Adresse usw. nennst, die dich oder Drittpersonen, \u00fcber die du schreibst, erkennbar machen.
\nDu kannst uns auf luxemburgisch, deutsch, franz\u00f6sisch oder englisch schreiben.[\/vc_column_text][\/vc_column][\/vc_row][vc_row css=“.vc_custom_1599076649652{margin-bottom: 90px !important;}“][vc_column width=“1\/3″][vc_message message_box_style=“solid-icon“ message_box_color=“green“ icon_fontawesome=“fa fa-solid fa-chevron-right“ css=““ el_class=“onlinehelptags“]\n

Es ist anonym<\/span><\/h3>\n

Du brauchst weder deinen richtigen Namen, noch<\/span> deine Adresse, E-Mail oder Telefonnummer anzugeben.<\/span>[\/vc_message][\/vc_column][vc_column width=“1\/3″][vc_message message_box_style=“solid-icon“ message_box_color=“green“ icon_fontawesome=“fa fa-solid fa-chevron-right“ css=“.vc_custom_1773233890452{padding-bottom: 48px !important;}“ el_class=“onlinehelptags“]\n

Es ist vertraulich<\/span><\/h3>\n

Niemand au\u00dfer dir erf\u00e4hrt etwas von deinem Schreiben.<\/span>[\/vc_message][\/vc_column][vc_column width=“1\/3″][vc_message message_box_style=“solid-icon“ message_box_color=“green“ icon_fontawesome=“fa fa-solid fa-chevron-right“ css=“.vc_custom_1773233906396{padding-bottom: 25px !important;}“ el_class=“onlinehelptags“]\n

Es ist kinderleicht<\/span><\/h3>\n

Erstelle deinen Login und leg los.<\/span><\/p>\n[\/vc_message][\/vc_column][\/vc_row][vc_row][vc_column][vc_btn title=“Zur Online Help“ color=“danger“ size=“lg“ align=“center“ i_icon_fontawesome=“fa fa-regular fa-envelope“ css=“.vc_custom_1776847149848{padding-top: 10px !important;padding-right: 10px !important;padding-bottom: 10px !important;padding-left: 10px !important;}“ add_icon=“true“ link=“url:https%3A%2F%2Fonline-chatberatung.kjt.lu%2F%3Flang%3Dde_DE%23%2F|target:_blank“][\/vc_column][\/vc_row]\n<\/div>","protected":false},"excerpt":{"rendered":"

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